Industry

Public Sector

From the American Red Cross to local governments, we have been able to supply the solutions that can leverage effectively and economically the investments agencies already made in IT.

Since its inception, Miracle Team has helped over 10+ clients to improve citizen service and efficiency through successful digital transformation programs. We focus on leveraging our expertise in being the automation and digitization resource for federal, state, and local government agencies. Miracle Team brings innovation, understanding, and in-depth industry knowledge to the government entities as they strive to connect with people and businesses. Also, Miracle Team works with federal, state, and local governments to improve their business performance by providing integrated value-added professional services and Subject Matter Experts who have the domain knowledge and understand the issues faced by the agencies including the need for increased transparency and convenience with provisions for enhanced security.

Information Technology

Our IT Services include:

• Program and Project Management
• Enterprise-wide IT Services
• Enterprise Infrastructure / Network Solutions
• Enterprise Data Center Solutions
• Enterprise Application Solutions
• Enterprise IT Support Services
• Enterprise IT Professional and Technical Services
• Desktop and Mobile Device Management
• Agile Lifecycle Management (Application Services)
  • Application Development and Maintenance
  • Full Lifecycle Software Development
  • Mobile Application Development
  • Web Design and Development
  • Database Design and Development
  • Enterprise Solutions Services
  • Application Integration Services
  • Application Portfolio Management
  • Legacy Application Modernization
  • Application Migration Services
  • Quality Assurance and Testing

Manufacturing

Like so many sectors, manufacturing sector is an ever-changing sector and each year the industry faces new challenges like increasing regulation, traceability, and compliance measures, vie to be first to market with a new concept, and the temptation to compromise on quality can be huge, considerable skills gaps in the workforce, raising healthcare costs and environmental concerns and considerations. Miracle Team’s extensive industry expertise and broad range of business and IT capabilities deliver the tailored strategies, technologies and processes manufacturers’ need to renovate their operations to become industry best. We support manufacturers to streamline and optimize their supply chains end to end, bring in digital manufacturing solutions to drive and convert traditional B2B approaches into a B2B2C model. The areas we cover include IT engineering, procurement, inbound logistics, manufacturing, outbound logistics, marketing, sales and service, and more.

Pharmaceutical & Healthcare

In the face of new healthcare development initiatives, regulatory requirements, and growing risks and costs in the delivery of patient care, healthcare providers, and payers are being asked to expand clinical and financial outcomes and address growing demands with limited resources. In addition, new models of healthcare delivery – such as home care and specialized services – need to be reconciled with the systems that support those offerings, including electronic patient records, and coding standards. To provide supreme patient care, healthcare providers need access to full patient views including conditions, treatments, and outcomes to provide and monitor care.

To gain that access, implementation of healthcare standards will drive adoption of a common dialect through which exchanges of information between healthcare providers involved within a patient care episode can effectively take place. These steps are necessary in the progression from image and information capture, to electronic health records, and finally, to achievement of a comprehensive Health Information Exchange and Accountable care.

Utilities & Telecom

In today’s digital world, rise in client awareness and expectations are posing challenges for service providers. To capture client mindshare in a digital world, service providers must transition to advanced value-added services including but not limited to entertainment, finance, education, and health. Also, they must provide best-in-class customer experience to reduce churn and maximize average revenue per user, while dealing with rise in cost and time to deploy infrastructure. At the same time, technology is a key enabler for driving operational improvements that cut costs, generate competitive advantages, improve regulatory compliance, increase security, and drive the effective response to climate change and extreme weather.

Miracle Team focuses on leveraging our expertise in being the automation and digitization resource for companies in the utility and communications sector. We combine a thorough understanding of the marketplace with an improved approach to develop incremental, cost-justified solutions – and align them with market requirements.